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ABOUT US
Serving the community of Marion since 1877
Our Leadership Team
Robin Shrader
Executive Director
Email: rshader@marionutilities.com
Office Phone: 765-664-2391 x.107
Robin began working for Marion Utilities in June 2012 as Wastewater Supervisor, and was promoted to Executive Director in April 2024. She graduated from Taylor University in 2000 with a B.A. in Christian Education, from The Southern Baptist Theological Seminary in 2003 with an M.A. in Christian Education, from Indiana University in 2015 with a B.A. in Biology and Physical Science, and from Liberty University in 2019 with an M.A. in Executive Leadership. She is a certified Class IV and D Wastewater Operator, Grade WT3 Water Treatment Plant Operator, and a Grade DSL Water Distribution System Operator.
Robin is passionate about leadership development and is heavily involved in the Indiana Water Environment Association, where she currently serves as President. She and her husband Brian enjoy camping, flying, and volunteering their time within their faith community.
Pat Pinkerton
Assistant Director for Engineering
Email: ppinkerton@marionutilities.com
Office Phone: 765-664-2391 x.147
Pat began his service at Marion Utilities in the Engineering Department in May 1989. In his current capacity as Assistant Director for Engineering, Pat leads the Stormwater and Solid Waste Utility Divisions. He serves the community on various boards such as the Grant County Drainage Board, Eastbrook Community School Board, and his church. Pat graduated from Ball State University in 1988 with a B.S. in Biology with a minor in Chemistry. He is a certified Class II Wastewater Operator and a licensed Professional Engineer. Pat and his wife Rita have two sons and a grandchild. In his spare time, he enjoys canoeing, kayaking, camping, fishing, and collecting antique fishing tackle.
Chad Guyer
Assistant Director for Engineering
Email: cguyer@marionutilities.com
Office Phone: 765-664-2391 x.130
Chad started working with Marion Utilities in August of 2007, and was promoted to Assistant Director of Operations and Maintenance in October of 2024. His area of oversight includes the Water and Wastewater divisions, laboratory, IT and Program Support departments.
In his time with the Utility, Chad started in the water maintenance department, where he worked as a technician for eleven years. He was then promoted Supervisor of Water Maintenance & Operations, and served in that role for six years before moving into his present position.
Chad and his wife, Amber, have two sons and a daughter. They have been blessed so far with two wonderful daughters-in-law and three grandchildren. Chad serves in a leadership role in his church, and also enjoys operating a small grain farm, hunting, fishing, camping and spending time with family.
Misty Humphries
Executive Assistant & Administrative Manager
Misty has been with Marion Utilities since April, 2011. In her current capacity as Executive Assistant & Administrative Manager, Misty leads the Administrative and Customer Service Teams. She is currently serving the community as a Regional Parent Resource for INSOURCE. Misty graduated from Adrian College in 1998 with a B.A. in Business and Communication and from Ohio Northern University School of Law in 2001 with a Juris Doctor. She and her husband Mike have three sons and a dog. She enjoys watching her kids’ activities as well as sports, camping, swimming, and going on family adventures.
Who We Are
Who We Are Your Partner in Water, Waste, and Recycling Welcome! We’re not just your local utility company. We’re your neighbors, your friends, and we’re passionate about building a thriving, sustainable future for the place we all call home. Marion Utilities is an organization comprised of four individual and independent utility divisions:
Although the utilities share common administrative and managerial oversight, by state statute, each division must remain financially independent of the others. Revenues from one utility division may not be used in support of another. Operational and Capital Improvement Budgets for each division are funded independently through revenues generated by the division. The Utility Service Board provides general purview over the operations and functions of the Water, Wastewater, Solid Waste, and Stormwater Utilities. The Board establishes policy, approves budgets and capital expenditures, and recommends ordinances to the City Council providing for adequate financial and functional support of the utilities. The Board employs competent leadership and technical expertise to direct the business and day-to-day operational elements of the utilities.
Our Mission
The mission of Marion Utilities is to bring added value to the City of Marion by providing excellent customer service, maintaining the highest of standards for the lowest possible cost, and promoting environmental stewardship to ensure the future of our community.
Our History
The Water Utility was first established in Marion in 1877 as a means of providing fire protection and potable water supply for a growing and thriving community. For over 100 years, utility services have grown and evolved to meet the ever-changing and demanding needs of the city. Sewer installation began in the late 1800’s and was followed by the construction of the wastewater treatment plant beginning in 1938. In 1971, Marion Utilities was officially established and assumed responsibility for managing, operating, and maintaining water and wastewater services for the community. Stormwater services were added in 1995, and the Solid Waste utility was created by the city council in 2014 and began operation in 2015.
Marion Utilities Service Board
The Marion Utility Service Board is comprised of members appointed by the Administrative and Legislative bodies of the City of Marion. These private citizens are your representatives, providing stewardship for mission effectiveness and performance. Through policy making and administrative accountability, the board serves to ensure the future of your utilities both now and for generations to come. Listed below are the individuals currently serving as members of the Marion Utilities Service Board:
Tours
At Marion Utilities, we love to show people what we do! Contact us at communications@marionutilities.com to schedule a tour of our plant and learn about our commitment to customer service, clean water, environmental stewardship & more.
Our History
Serving the Marion Community Since 1877
The Water Utility was first established in Marion in 1877 as a means of providing fire protection and potable water supply for a growing and thriving community. For over 100 years, utility services have grown and evolved to meet the ever-changing and demanding needs of the city.
Sewer Installation Began
Construction of Waste Water Treatment Plant
Marion Utilities Officially Established
Stormwater Services Added
Solid Waste Utility was Created by City Council
Solid Waste Began Operation
Utility Service Board Members
The Marion Utility Service Board is comprised of members appointed by the Administrative and Legislative bodies of the City of Marion. These private citizens are your representatives, providing stewardship for mission effectiveness and performance. Through policy making and administrative accountability, the board serves to ensure the future of your utilities both now and for generations to come. Listed below are the individuals currently serving as members of the Marion Utilities Service Board:

Robert Logan
Chairman
City Council Appointment

Douglas Carl
Vice-Chairman
City Council Appointment

Dr. Jayda Monteiro
Member
Mayoral Appointment

Herschel Lewis
Member
Mayoral Appointment

Isaiah Fuller
Member
Mayoral Appointment

Kristen Barney
Member
City Council Appointment

Rev. Al Green
Member
Mayoral Appointment
Utility Service Board Minutes
The Marion Utility Service Board meets from 5:30 to 6:30 p.m. on the first and third Thursday of the month in the L.E.A.D. Center Building 101 at Marion Utilities, 1540 North Washington Street, Marion, Indiana. Please find the approved agenda and minutes for each meeting below.
2025
2024
January
January 11, 2024 – Approved Minutes
February
February 1, 2024 – Approved Minutes
February 15, 2024 – Executive Session
February 15, 2024 – Approved Minutes
March
March 7, 2024 – Approved Minutes
March 21, 2024 – Executive Session
March 21, 2024 – Approved Minutes
April
April 4, 2024 – Approved Minutes
April 18, 2024 – Approved Minutes
May
May 2, 2024 – Approved Minutes
May 16, 2024 – Approved Minutes
June
June 6, 2024 – Approved Minutes
July
July 11, 2024 – Approved Minutes
August
August 1, 2024 – Approved Minutes
September
September 5, 2024 – Approved Minutes
October
October 3, 2024 – Approved Minutes
November
November 7, 2024 – Approved Minutes
November 21, 2024 – Approved Minutes
2023
January
January 5, 2023 – Rescheduling Notice
January 19, 2023 – Agenda
February
February 2, 2023 – Agenda
February 16, 2023 – Approved Minutes
March
March 2, 2023 – Approved Minutes
March 16, 2023 – Rescheduling Notice
April
April 6, 2023 – Approved Minutes
April 20, 2023 – Agenda
May
May 4, 2023 – Approved Minutes
May 18, 2023 – Approved Minutes
June
June 1, 2023 – Approved Minutes
June 15, 2023 – Approved Minutes
July
July 20, 2023 – Approved Minutes
August
August 3, 2023 – Approved Minutes
August 3, 2023 – Executive Session Notice
August 17, 2023 – Agenda
September
September 7, 2023 – Agenda
September 7, 2023 – Executive Session Notice
September 21, 2023 – Rescheduling Notice
October
October 5, 2023 – Approved Minutes
October 19, 2023 – Executive Session Memorandum
October 19, 2023 – Approved Minutes
November
November 2, 2023 – Rescheduling Notice
November 16, 2023 – Approved Minutes
December
December 7, 2023 – Executive Session
December 7, 2023 – Approved Minutes
2022
January 6, 2022 – Approved Minutes
January 20, 2022 – Approved Minutes
February
February 3, 2022 – Rescheduling Notice
February 10, 2022 – Approved Minutes
March
March 3, 2022 – Approved Minutes
March 17, 2022 – Approved Minutes
April
April 7, 2022 – Approved Minutes
April 21, 2022 – Approved Minutes
May
May 5, 2022 – Rescheduling Notice
May 19, 2022 – Approved Minutes
June
June 16, 2022 – Approved Minutes
July
July 14, 2022 – Approved Minutes
August
August 4, 2022 – Rescheduling Notice
August 8, 2022 – Approved Minutes
August 11, 2022 – Approved Minutes
September
September 1, 2022 – Approved Minutes
September 29, 2022 – Approved Minutes
October
October 13, 2022 – Approved Minutes
October 27, 2022 – Rescheduling Notice
November
November 17, 2022 – Rescheduling Notice
December
December 1, 2022 – Approved Minutes
December 15, 2022 – Approved Minutes
2021
January
January 7, 2021 – Approved Minutes
January 21, 2021 – Approved Minutes
February
February 4, 2021 – Approved Minutes
February 18, 2021 – Rescheduling Notice
March
March 4, 2021 – Approved Minutes
March 18, 2021 – Approved Minutes
April
April 1, 2021 – Approved Minutes
April 22, 2021 – Approved Minutes
May
May 6, 2021 – Approved Minutes
May 20, 2021 – Approved Minutes
June
June 3, 2021 – Rescheduling Notice
June 17, 2021 – Approved Minutes
July
July 1, 2021 – Rescheduling Notice
July 15, 2021 – Approved Minutes
August
August 5, 2021 – Rescheduling Notice
August 19, 2021 – Approved Minutes
September
September 2, 2021 – Rescheduling Notice
September 16, 2021 – Approved Minutes
October
October 7, 2021 – Rescheduling Notice
October 21, 2021 – Agenda
November
November 4, 2021 – Rescheduling Notice
November 18, 2021 – Approved Minutes
December
December 2, 2021 – Approved Minutes
December 16, 2021 – Rescheduling Notice
2020
January
January 9, 2020 – Approved Minutes
January 23, 2020 – Approved Minutes
February
February 6, 2020 – Approved Minutes
February 20, 2020 – Approved Minutes
March
March 5, 2020 – Approved Minutes
March 19, 2020 – Rescheduling Notice
April
April 2, 2020 – Approved Minutes
April 16, 2020 – Approved Minutes
May
May 7, 2020 – Approved Minutes
May 21, 2020 – Approved Minutes
June
June 4, 2020 – Rescheduling Notice
June 18, 2020 – Approved Minutes
July
July 9, 2020 – Approved Minutes
July 23, 2020 – Rescheduling Notice
August
August 6, 2020 – Approved Minutes
August 20, 2020 – Approved Minutes
September
September 3, 2020 – Rescheduling Notice
September 17, 2020 – Approved Minutes
October
October 1, 2020 – Approved Minutes
October 15, 2020 – Rescheduling Notice
October 29, 2020 – Rescheduling Notice
November
November 5, 2020 – Approved Minutes
November 19, 2020 – Agenda
December
December 3, 2020 – Approved Minutes
December 17, 2020 – Rescheduling Notice
2019
January
January 3, 2019 – Rescheduling Notice
January 17, 2019 – Approved Minutes
February
February 7, 2019 – Approved Minutes
March
March 7, 2019 – Approved Minutes
March 21, 2019 – Approved Minutes
April
April 4, 2019 – Approved Minutes
April 18, 2019 – Approved Minutes
May
May 2, 2019 – Approved Minutes
May 16, 2019 – Approved Minutes
June
June 6, 2019 – Approved Minutes
June 20, 2019 – Approved Minutes
July
July 18, 2019 – Approved Minutes
August
August 1, 2019 – Approved Minutes
August 15, 2019 – Rescheduling Notice
September
September 5, 2019 – Rescheduling Notice
September 12, 2019 – Approved Minutes
October
October 3, 2019 – Rescheduling Notice
October 17, 2019 – Approved Minutes
November
November 7, 2019 – Approved Minutes
December
December 5, 2019 – Rescheduling Notice
December 19, 2019 – Approved Minutes
2018
January
January 4, 2018 – Approved Minutes
January 18, 2018 – Approved Minutes
February
February 1, 2018 – Rescheduling Notice
February 15, 2018 – Approved Minutes
March
March 1, 2018 – Rescheduling Notice
March 15, 2018 – Approved Minutes
April
April 5, 2018 – Rescheduling Notice
April 19, 2018 – Approved Minutes
May
May 3, 2018 – Approved Minutes
May 17, 2018 – Approved Minutes
June
June 7, 2018 – Approved Minutes
June 28, 2018 – Approved Minutes
July
July 19, 2018 – Approved Minutes
August
August 2, 2018 – Approved Minutes
September
September 6, 2018 – Approved Minutes
September 20, 2018 – Rescheduling Notice
October
October 18, 2018 – Rescheduling Notice
November
November 1, 2018 – Approved Minutes
November 15, 2018 – Approved Minutes
November 15, 2018 – Executive Session Notice
December
December 6, 2018 – Approved Minutes
December 6, 2018 – Executive Session Notice
December 20, 2018 – Approved Minutes
2017
January
January 12, 2017 – Approved Minutes
February
February 2, 2017 – Approved Minutes
February 16, 2017 – Approved Minutes
March
March 2, 2017 – Approved Minutes
March 16, 2017 – Approved Minutes
April
April 20, 2017 – Approved Minutes
May
May 4, 2017 – Approved Minutes
May 18, 2017 – Approved Minutes
June
June 15, 2017 – Approved Minutes
June 29, 2017 – Approved Minutes
July
July 20, 2017 – Approved Minutes
August
August 17, 2017 – Approved Minutes
September
September 7, 2017 – Rescheduling Notice
September 21, 2017 – Approved Minutes
October
October 5, 2017 – Rescheduling Notice
October 19, 2017 – Approved Minutes
November
November 2, 2017 – Approved Minutes
November 16, 2017 – Approved Minutes
Quick Links
Check out the links below for quick and easy access to resources, forms, and updates.

Need a new service line for a home or business? Fill out our easy application

Access your account. Need help with your utility bills? Apply for EAP here.

Learn important details such as hours, which items are accepted, and recycling tips.

Stay up to date on the trash pick up schedule and recycling center hours.

Connect with us for all your questions —big or small. We’d love to chat!
HOURS
M–F 7:30am – 4:30pm
Wed close at 3:30pm
Solid Waste Mon – Thurs 8am – 3pm
CONTACT US
1540 N Washington St.
Marion, IN 46952
765.664.2391