H20 Community?

H20 Community is a program Marion Utilities established to help struggling people in our community find a path to financial stability. We work with the United Way, Circles of Grant County, Affordable Housing and Community Development Corporation, and other local entities to identify families that have committed to bettering their life and help them meet a financial goal that is specific to their situation.

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Applying for H2O

Completing the H2O Community assistance application does not replace or forfeit any existing payment arrangements. If you have agreed to a regular payment schedule, you must keep that commitment until you’ve heard from us with next steps. Assistance is not guaranteed, and customers may only apply once a year. If you would like to learn more, contact our Communications Specialist at 765.664.2391 ext. 117 or email communications@marionutilities.com.

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Application

The H2O Community assistance program is managed by the United Way of Grant County. You can apply for assistance here, or contact the United Way of Grant County directly at 765-662-9811 for help completing your application. Applicants can only receive funding from the H2O Community Fund once each year. If you are have received help from the H2O Community within the last year and still need assistance, please visit Connect Grant County for additional resources.

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Ways You Can Help

Help us support the program by making a donation to the H2O Fund at the United Way of Grant County, or purchasing one of our H20 Community Discount Cards at our Customer Service Center!

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Other Programs

The Low Income Household Water Assistance Program (LIHWAP) is federal funding that comes to IHCDA from two sources; the 2021 Appropriations Bill and the American Rescue Plan Act (ARPA). You can soon apply for water/wastewater assistance while applying for EAP assistance. When you complete the EAP application, check the box that you want to receive water assistance as well. Indiana’s Low Income Household Water Assistance Program (LIHWAP) is a new program that provides funds to assist with your water and wastewater bills.

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Customer Feedback

If you have received H2O Community assistance or applied for assistance, please take a few minutes to share your feedback and experience by emailing communications@marionutilities.com so that we can continue to improve our services. Your comments and suggestions are very much appreciated. Thank you!

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HOURS

M–F 7:30am – 4:30pm
Wed close at 3:30pm
Solid Waste Mon – Thurs 8am – 3pm

CONTACT US

1540 N Washington St.
Marion, IN 46952
765.664.2391