Please complete an application and pay any required fees. Also, your current account needs to be in good standing to transfer.

Please be prepared to provide your:

• Service address
• Mailing address
• Telephone number
• Social Security number for identification purposes
• Current account number

First-time Customers

If any of the following scenarios applies to you, then you will need to apply for a connection permit:

• You are building a new home.
• You are replacing the water line that runs from your home to your water meter and you are going to dig in the right-of-way.
• You are replacing a sewer line that runs from your home to our sewer main and you are going to dig in the right-of-way.

​In most cases, a permit can be obtained by the contractor doing the work. Typical connection fees are $156 for a 5/8″ water meter and $400 for sanitary sewer but can vary significantly depending on the size of the water meter and if the mains were installed under a contract with the developer. When applying for a permit, please have the following information:

• Property owner’s name
• Property owner’s current address
• Address of where the connection will be made
• Size of the water service line to be installed
• Size of water meter needed
• Name of the licensed plumber that you will be using.

If you have any questions or need any additional information on our Connection Permit policy,
please contact our office at 765.664.2391 ext. 121.

If you are moving from one location to another in our service area, you can stop service at your old address and start service at your new address with one phone call. A service representative will be sent to read the meters and shut the water off. You will need to provide identification and your new service address.

​If your account has a deposit, it will be transferred to your new account as long as you pay your final bill at your old address and you have a good payment record.

​If you do not currently have a deposit, but you have a good credit history with us, you may not be required to pay the deposit on your new address.

​If you are moving outside of our service area and still have a deposit on your account, it will be credited towards your final bill. You will need to schedule a final meter reading and provide a forwarding address. All water usage until at the old address will be charged to you until we are notified of a change in ownership at the address.