Call Us Now: 765.664.2391

Option 2: Billing inquiries or service changes
Option 3: Water quality and leaks
Option 4: Stormwater, sewer, or garbage problems
Option 5: Administration and wastewater treatment
Option 6: Water or wastewater analysis
Option 0: All other inquiries

There are many, convenient ways to pay your bill!

Automatic Withdrawal

Automatic Withdrawal

Pay At Our Office

1540 N Washington St.
Marion, IN 46952

Hours: Mon – Fri from 7:30am – 4:30pm
(or use our after hours drop box)

Payment Type: credit card, check, cash, money order

Pay By Mail

Marion Utilities
PO Box 718
Marion, IN 46952

Payment Type: check or money order


Pay At Walmart

3240 Southwestern
Marion, IN 46953

Hours: Open 24 hours

Your account MUST BE CURRENT to pay at Walmart. If your account is overdue, you must pay your bill in person at our Customer Service office.

Payment Type: cash, Wal-Mart MoneyCard, pin-based debit card
Options (with a current bill stub/statement):

-standard payment – $1.00 (delivered for processing within 3 business days)
-next day payment – $1.50 (delivered for processing the next day if paid by 7pm)

Horner’s Butcher Block

825 E. 30th St., Marion, IN 46953

Hours: Monday – Saturday – 7 a.m. to 9 p.m., Sunday – 8 a.m. to 8 p.m.

Your account MUST BE CURRENT to pay at Horner’s. If your account is overdue, you must pay your bill in person at our Customer Service office.

Payment Type: Cash (with a current bill stub/statement)


H2O Community LogoAt Marion Utilities, we have a strong desire to ensure that the people of Marion have access to high quality utility services.

In June of 2013, we launched the Help to Our Community (H2O Community) Program to provide the people of Marion with the help they need to make monthly water payments. We have partnered with The Salvation Army, a nonprofit organization whose mission is to provide for the needy, and Via Credit Union, a local financial institution, to help struggling families by providing a payment supplement to keep their utilities going, as well as offering financial education classes to teach families about simple budgeting skills. This supplement is need-based and can extend up to $100 per year.


In order to qualify for help from this program, Marion Utilities clients must fall below the established poverty level criteria and not have been able to pay their utility bills for many days.

For more information, Read the FAQ for the Budgeting Classes .