Owners Responsibility

FAILURE TO PAY: Upon the customer moving out they will have 17 days to pay their final bill. If the customer fails to pay, then the owner will be notified within 30 days for the unpaid balance and will be given 17 days to make the payment. If the Utility fails to notify the owner to pay the charges within 18 months after the tenants final bill date, the charges will not be billed to the owner.

ILLEGAL USAGE: When the water service is not active at a property and there is usage on the meter, the usage will be billed to the owner as illegal usage.

DELINQUENT SEWER & STORMWATER ACCOUNTS: Charges for sewer service shall be due and payable on or before the dates shown on the bills. A delinquent charge together with any applied penalty shall be collected by shutting off water service, through tax duplicate or through court action.